FAQ
Veel gestelde Vragen
1. What kind of products do you sell?
Wij zijn gespecialiseerd in digitale producten, waaronder bewerkbare en afdrukbare sjablonen voor Airbnb, vakantiewoningen, hotels en meer. Onze sjablonen zijn beschikbaar als PNG- of PDF-bestanden, die u eenvoudig kunt downloaden en aanpassen in Canva.
2. Hoe ontvang ik de aangeschafte bestanden?
Zodra uw aankoop is voltooid, ontvangt u direct een downloadlink via e-mail. Wij verkopen geen fysieke producten; alles items zijn digitaal, dus je kunt direct aan de slag met je bestanden en betaald géén verzendkosten.
3. Kan ik de templates/ sjablonen bewerken?
Ja! Al onze bewerkbare templates/sjablonen kunnen eenvoudig gratis worden aangepast in Canva. U kunt uw eigen tekst toevoegen, lettertypen, kleuren en meer wijzigen, zodat deze bij uw merk en stijl passen.
Frequently Asked Questions
1. What kind of products do you sell?
We specialize in digital products, including editable and printable templates for Airbnb, vacation rentals, hotels, and more. Our templates are available as PNG or PDF files, which you can easily download and customize in Canva.
2. How do I receive my purchased files?
Once your purchase is complete, you will receive an instant download link via email. There are no physical products; everything is digital, so you can start using your files immediately.
3. Can I customize the templates?
Yes! All of our editable templates can be easily customized for free in Canva. You can add your own text, change fonts, colors, and more to suit your brand and style.
4. Can I print the files at home?
Absolutely! Our printable files are high-quality and can be printed at home, at a local print shop, or through an online printing service. Be sure to use the correct file format and resolution for the best results.
5. Do I need a Canva account to edit the templates?
Yes, you will need a free Canva account to access and edit the templates. You can sign up easily at [canva.com](https://www.canva.com).
6. Can I resell or share the digital files?
No, our digital products are for personal use only. You may use them to create printed products (e.g., for an Airbnb or vacation rental), but the digital files cannot be resold, shared, or redistributed.
7. What if I need help editing the templates?
If you need assistance with editing, you can reach out to us via our **contact page**. We're happy to help with any questions or concerns you might have about using Canva or editing your template.
8. Are refunds available for digital products?
Due to the nature of digital products, we do not offer refunds. Please ensure you review the product description carefully before purchasing. If you experience any issues with your files, feel free to contact us, and we'll work to resolve them.
9. Can I use the templates for multiple properties?
Yes, once you purchase a template, you can use it across multiple properties as long as it remains for personal or business use (e.g., for your Airbnb or vacation homes). However, the template cannot be resold or shared with others.
10. What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, IDeal and other popular online payment options. All payments are secure and processed through trusted gateways.
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If your question is not answered please feel welcome to contact us via the cobtact page.